Shipping policy

Shipping Destinations

We proudly ship worldwide.

Shipping Costs

Shipping costs and any applicable fees are clearly displayed during checkout before you complete your purchase.

There are no hidden charges.

Order Processing

Orders are typically processed within 1–2 business days (Monday–Friday).

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, you will receive a shipping confirmation email.

Delivery Times

Estimated delivery time is 5–10 business days after your order has been processed.

Please note that delivery times are estimates and may vary due to factors outside our control, including customs clearance, severe weather, holidays, or carrier delays.

Deliveries are made Monday through Friday.

Shipping Partners

To ensure fast and reliable delivery, we work with trusted international shipping carriers and local delivery partners.

Depending on your location, your order may be delivered by carriers such as:

USPS

UPS

FedEx

DHL

Canada Post

Royal Mail

Australia Post

Local Delivery Partners

All orders include tracking information, and shipments are fully insured whenever applicable.

Order Tracking

Once your order has been shipped, you will automatically receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment at any time.

If you have not received your tracking information within a few business days after placing your order, please contact us.

Damaged, Lost, or Missing Items

If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery.

Email:support@norevelle.com

Please include:

Your order number

A brief description of the issue

Photos of the damaged product and packaging (if applicable)

Our customer support team will review your request and arrange a replacement or refund whenever appropriate.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order.

Norevelle is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.

Sustainability

Whenever possible, we use eco-friendly packaging materials and work with responsible logistics partners to help reduce our environmental impact.

Questions?

If you have any questions regarding shipping or your order, please don't hesitate to contact our customer support team.